Privacy Policy for Rekberin

Last updated: August 31, 2025

1. Information We Collect

To provide a safe and reliable service, we collect several types of information:

• Account Data: When you register, we collect basic data such as Full Name, Username, Email Address, and Phone Number for account creation.
• Transaction Data: We record all details of transactions you make, including products purchased, prices, parties involved (buyer and seller), as well as payment history and balance top-ups.
• Communication Data: For mutual protection, we store conversation history that occurs through our chat bot system. This data is crucial for the mediation process if disputes arise.
• Technical Data: We automatically collect basic technical data such as IP address, browser type, and site usage data for security and analysis purposes.

2. How We Use Your Information

We use your information responsibly for the following purposes:

• Manage and verify your account.
• Process buying and selling transactions, balance top-ups, and fund withdrawals securely.
• Send important notifications regarding transaction status, service updates, and account security.
• Provide secure communication channels between buyers and sellers.
• Serve as a basis for mediation and fair dispute resolution.
• Detect suspicious activity and prevent fraud to protect all users.

3. Sharing Information with Third Parties

We maintain the confidentiality of your data. We do not sell your personal information to third parties. Information will only be shared in limited scope and for clear purposes:

• Between Users: Your username will be shared with your transaction counterpart (buyer or seller) as identification.
• Service Providers: We work with trusted service providers such as payment gateways (Midtrans) to process payments. We only share information that is absolutely necessary for their services.
• Legal Obligations: If required by applicable law in Indonesia or through valid court orders, we may need to provide data to authorized parties.

4. Data Security

We implement reasonable technical and organizational security measures to protect your information. However, it should be understood that no method of data transmission over the internet or electronic storage is 100% secure.

5. Your Rights as a User

You have the right to access and update your profile information through your account dashboard. If you have specific requests regarding your data or wish to request account deletion, please contact our support team.

6. Changes to This Policy

As our service evolves, we may update this Privacy Policy from time to time. Any changes will be announced by publishing the latest version on this page.

7. Contact Us

If you have further questions regarding this Privacy Policy, please do not hesitate to contact us through the contact page or directly to our email at: support@rekberin.net